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(Product Manager, Parking Mobility)
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31 results found
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1 vote
An error occurred while saving the comment -
7 votes
An error occurred while saving the comment Indiana is the only state currently issuing placards without expiration dates. When you use the Parking Mobility App you are supporting efforts to fix the badly broken system around accessible parking everywhere...including this issue. Data is power to change.
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2 votes
An error occurred while saving the comment Thats the very purpose of the Parking Mobility App. When you report you'll receive an email telling you what we are doing with that report and how we are using it to either educate violators (in partner communities) or get your community on board. The more you report the more things we can do together to add new communities.
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21 votes
An error occurred while saving the comment As we’ve explained, we are unable to accept photos that are not taken within the Parking Mobility App, or uploads or emails of pictures not taken within the Parking Mobility App because when taking the photos in the App we are also collecting all data necessary for a report as our law enforcement partners require. We also ensure photos cannot be altered, thus preserving the chain of evidence, a requirement of our law enforcement and judicial partners. Without this security measure, the evidence collected would not be admissible in court. Also, if the photos we collected resided on your phone or other device at any point and not originally on our servers, a defense attorney could subpoena your device and hold it for inspection in the event of a trial. Since the only photos we accept reside on our servers, they can subpoena them…we have many
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9 votes
An error occurred while saving the comment We cannot allow reports to be altered after submission as that would constitute tampering with evidence. We also cannot accept photos that are not taken within the App as that is the only way to ensure we protect the chain of evidence and certify that photos cannot be altered...a requirement of our law enforcement and judicial partners.
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1 vote
An error occurred while saving the comment Use the Parking Mobility App to report violations.
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3 votes
An error occurred while saving the comment The mission of the Parking Mobility program is to end accessible parking abuse. That means everyone has to be responsible for their actions. If a person with a disability displays a placard that is expired or has been altered, they are breaking the law...but more importantly they are perpetuating the problem by sending the message to everyone who sees that expired or altered placard that accessible parking isn't important and its ok for anyone to break the rules. We also find that many expired placards are being used by people who do not have a disability. They are using an old placard that has been stolen, scavenged or 'inherited' from a family member.
We also see an issue with placards that are not displayed properly. Again, not displaying it properly shows that the rules just don't matter. It also causes an issue where the vehicle is not readily identifiable as being parked legally which causes our law enforcement partners and volunteers to have to spend more time and resources investigating a violation. Citations are not issued for placards misdisplayed on first offense. We send an educational letter explaining why displaying the placard properly is important and how to display it properly. Repeat offenses can result in a citation if the behavior is not corrected.
As an organization developed, governed and managed by people with disabilities, we have no intention of 'harrassing' anyone...but we certainly believe that when members of our own community don't follow the rules, we have a responsibility to hold them accountable...not doing so only perpetuates the problem.
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5 votes
An error occurred while saving the comment In certain partner communities, reports must be certified after law enforcement review before a citation is issued. If you have reports in this category, they must be certified within 48 hours.
All reports are assigned a ticket number for tracking purposes whether a citation is issued or if the report is more important to get your community on board.
If a citation is issued, the email you receive after reporting will indicate that.
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1 vote
An error occurred while saving the comment When you report you receive an email that tells you exactly what is being done with that report...whether a citation is issued or, if more importantly it is being used to educate your community leaders to get them to engage the full program.
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2 votes
An error occurred while saving the comment We use the map native to your phone...when it is updated, the App updates.
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6 votes
An error occurred while saving the comment We are unable to accept photos that are not taken within the App, or uploads or emails of pictures not taken within the Parking Mobility App because when taking the photos in the App we are also collecting all data necessary for a report. We also ensure photos cannot be altered, thus preserving the chain of evidence, a requirement of our law enforcement and judicial partners. Without this security measure, the evidence collected would not be admissible in court. Also, if the photos we collected resided on your phone or other device at any point and not originally on our servers, a defense attorney could subpoena your device and hold it for inspection in the event of a trial. Since the only photos we accept reside on our servers, they can subpoena them…we have many.
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2 votes
An error occurred while saving the comment Parking Mobility trains volunteers not to confront anyone and cannot report people at all. The report vehicles that are parked illegally. We recognize and message constantly that many disabilities are not readily apparent.
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3 votes
An error occurred while saving the comment What happens with reports depends on where the report is made. In our partner communities, reports are processed by our local law enforcement partners and a citation is issued (mailed) to the owner of the offending vehicle. The person cited can pay the fine or be offered an opportunity to take an educational alternative that teaches them about the importance of accessible parking spaces and the laws protecting them. This program has proven to reduce accessible parking abuse by as much as 80% in less than two years.
Reports in communities that have not yet partnered with the Parking Mobility program are even more important. There has never been a comprehensive study of accessible parking abuse. This means there is no reliable data that we can use to educate local decision makers on the need for better enforcement and education efforts. We gather that data from people like you who use the Parking Mobility App to report violations. Once we have significant data in a given community, we provide that data to local decision makers to get them to deploy our program.
While we understand the desire to 'punish' an individual offender, the reality is that we very often must first educate community leaders before we can get to that point. If we don't, we'll never be able to solve the problem. Remember, if you’re not willing to get involved, you can’t expect your community to. Parking Mobility’s goal is to end the global issue of accessible parking abuse, unfortunately this means that sometimes individual issues aren’t quickly solved; it takes a long term, sustained effort.
After each report, you'll receive an email that tells you exactly what happens with that report. Every report is important, whether a citation is issued or not because every report helps us educate someone....whether it be the offender or your local decision makers. That's why we say, "the solution is in YOUR hand."
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3 votes
An error occurred while saving the comment Shannon,
Reports take less than 1 minute to complete and every single report is important to ending accessible parking abuse. Whether it is used to educate a violator or to educate a community leader on the extent of accessible parking abuse, your reports are critical to solving the problem.An error occurred while saving the comment By law, we can only look up vehicle information on reports within partner jurisdictions or from approved volunteers. Your reports in a nonpartner community are critical to helping us get your community on board.
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29 votes
An error occurred while saving the comment Reports in Government Engagement status are actually the most important report status in the Parking Mobility system. They are the reports being used as part of the data we are gathering to prove the extent of accessible parking abuse and the need for our full enforcement and education program to your community's leaders. Without your reports your community won’t do anything about accessible parking abuse. In order to get to where we can educate individual violators we first have to educate your community's leaders...we can only do that with your help.
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1 vote
An error occurred while saving the comment If you're 'sticking your neck out', you're doing it wrong. By reporting properly, discreetly and without confrontation, you are helping us build the data necessary to get your community on board.
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1 vote
An error occurred while saving the comment We can only engage communities when we have data showing there is a problem in that community. The App works fine...not using the App is the true waste of time.
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8 votes
An error occurred while saving the comment The order in which the photos are taken is not important. Feel free to take them in whatever order/category you'd like. The category is simply to provide a guide for the photos required.
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1 vote
An error occurred while saving the comment No, first, that would be illegal. Second, as a nonprofit organization, our mission is to end accessible parking abuse.
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2 votes
An error occurred while saving the comment That's why Parking Mobility was developed to discretely report vehicles parked illegally in an appropriate, nonconfrontational manner. It is not appropriate or even possible to report a person and any users that confront individuals in any way will have their accounts immediately terminated.
You have to enable your phone’s location services for the Parking Mobility App.