AdminSupport Account
(Product Manager, Parking Mobility)
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7 results found
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6 votes
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1 vote
An error occurred while saving the comment No, first, that would be illegal. Second, as a nonprofit organization, our mission is to end accessible parking abuse and those who support this mission would feel the same.
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3 votes
An error occurred while saving the comment In the App, go to the menu, choose 'Status' then click on any of your reports. You will see thumbnail details, including comments. For greater detail, go to parkingmobility.com/login on a desktop or lap top. Once logged in, you can see full details of all reports, including comments made by anyone handling that record. These will be in the History at the bottom of the record.
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13 votes
An error occurred while saving the comment What happens with reports depends on where the report is made. In partner communities, reports are processed by local law enforcement partners and a citation is issued (mailed) to the owner of the offending vehicle. The person cited can pay the fine or be offered an opportunity to take an educational alternative that teaches them the importance of accessible parking spaces and the laws protecting them. This program has proven to reduce accessible parking abuse by as much as 80% in less than two years.
Reports in communities that have not yet partnered with the Parking Mobility program are even more important. There has never been a comprehensive study of accessible parking abuse. This means there is no reliable data that we can use to educate local decision makers on the need for better enforcement and education efforts. We gather that vital data from people like you who use the Parking Mobility App to report violations. Once we have significant data in a given community, we provide that data to local decision makers to get them to deploy the full enforcement and education program.
While we understand the desire to 'punish' an individual offender, the reality is that we must first educate community leaders before we can get to that point. If we don't, we'll never be able to solve the problem. Remember, if you’re not willing to get involved, you can’t expect your community to. Parking Mobility’s goal is to end the global issue of accessible parking abuse, unfortunately this means that sometimes individual issues aren’t quickly solved; it takes a long term, sustained effort.
After each report, you'll receive an email that tells you exactly what happens with that report. Every report is important, whether a citation is issued or not because every report helps us educate someone....whether it be the offender or your local decision makers. That's why we say, "the solution is in YOUR hand."
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3 votes
An error occurred while saving the comment The mission of the Parking Mobility program is to end accessible parking abuse. That means everyone has to be responsible for their actions. If a person with a disability displays a placard that is expired or has been altered, they are breaking the law...but more importantly they are perpetuating the problem by sending the message to everyone who sees that expired or altered placard that accessible parking isn't important and its ok for anyone to break the rules. We also find that many expired placards are being used by people who do not have a disability. They are using an old placard that has been stolen, scavenged or 'inherited' from a family member.
We also see an issue with placards that are not displayed properly. Again, not displaying it properly shows that the rules just don't matter. It also causes an issue where the vehicle is not readily identifiable as being parked legally which causes our law enforcement partners and volunteers to have to spend more time and resources investigating a violation. Citations are not issued for placards misdisplayed on first offense. We send an educational letter explaining why displaying the placard properly is important and how to display it properly. Repeat offenses can result in a citation if the behavior is not corrected.
As an organization developed, governed and managed by people with disabilities, we have no intention of 'harrassing' anyone...but we certainly believe that when members of our own community don't follow the rules, we have a responsibility to hold them accountable...not doing so only perpetuates the problem.
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7 votes
An error occurred while saving the comment In certain partner communities, reports must be certified after law enforcement review before a citation is issued. If you have reports in this category, they must be certified within 48 hours.
All reports are assigned a ticket number for tracking purposes whether a citation is issued or if the report is more important to get your community on board.
If a citation is issued, the email you receive after reporting will indicate that.
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4 votes
An error occurred while saving the comment Each individual violation can be reported but a vehicle parked in the same location should only be reported once in a 24 hour period.
Yes, all data necessary for a report is collected.
We do not disclose personally identifying information of our volunteers or offenders.