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AdminMack Marsh (Project Director, Parking Mobility)

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  1. 12 votes
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    4 comments  ·  General  ·  Admin →
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    Thanks Renee. because we have limited screen space and try to keep things as 'uncluttered' as possible, we can't really put a legend in the mobile App. If you log into your account online (www.parkingmobility.com/login) you can see way more detail of each report including status details.

  2. 14 votes
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    5 comments  ·  General  ·  Admin →
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    Ashleigh,
    We cannot accept photos not taken through the Parking Mobility App. We do not accept uploads. This is to ensure photos have not been altered or tampered and to protect the chain of evidence. This is a requirement of our law enforcement and judicial partners. It takes no longer to take the required photos with the Parking Mobility App than with your phone's onboard camera app...it just take a little practice.

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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    As we have explained, photos taken security through the App are the only way to achieve the requirements of our law enforcement partners.

    Leonard, the latest update should allow you to reopen the photos you have taken. If it is not working correctly, please contact me directly so we can get a tech working on the issue.

    Thanks,
    Mack Marsh
    Project Director

  3. 4 votes
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    1 comment  ·  General  ·  Admin →
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    There are several ways that a violation can be reported with only two photos required and and reports may be submitted with only two as long as all required elements are present, ie. front windshield showing no placard, license plate and vehicle showing full infraction. Keep in mind that different countries and different states have different laws regarding plates and placards and three photos are often required.

  4. 26 votes
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    5 comments  ·  General  ·  Admin →
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    Sue, please see my response below as to why we cannot accept photos not taken within the Parking Mobility App.

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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    We only allow photos that are taken from within the Parking Mobility App. This is a requirement of our law enforcement and judicial partners as we collect all other data necessary for a report while you take the photos. We also ensure photos cannot be altered and preserve the chain of evidence. We try to measure the ease of use for our volunteers with the requirements of all other community partners and feel the Parking Mobility App best meets all needs and requirements.

  5. 10 votes
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    8 comments  ·  General  ·  Admin →
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    Many disabilities are not apparent. If a vehicle displays appropriate license plate or placard, it is not reportable. We do not condone approaching a suspected violator ever. Confrontation never ends positively. If you are approached while reporting, simply state that you are part of the Parking Mobility program and you are reporting a violation of law in a public space.

  6. 6 votes
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    Please make sure you have your location services turned on and enabled for Parking Mobility. If you do, you may be in an area that has a weak signal from your carrier. This is not an issue others have reported.

  7. 7 votes
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    10 comments  ·  General  ·  Admin →
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    Michael, often police officers use that excuse. The truth is that in most states police officers certainly can and should write citations for accessible parking violations anywhere the violation occurs...even on private property. Its true that in some states officers cannot write general parking tickets without the request of the property owner or manager but accessible parking is prescribed by most state laws to be enforced anywhere.

  8. 5 votes
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    1 comment  ·  General  ·  Admin →
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    We do not disclose personally identifying information of our volunteers or offenders.

  9. 3 votes
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    2 comments  ·  General  ·  Admin →
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    The Parking Mobility App works anywhere there is a data signal. If you are having trouble with the APP, please contact mack@parkingmobility.com.

  10. 8 votes
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    under review  ·  23 comments  ·  General  ·  Admin →
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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    We are working to add that feature in Android. It exists in iOS. Thanks.

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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    @Michael, Parking Mobility specifically addresses accessible parking only and everything in our messaging indicates such.

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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    @Michael, I'm not sure what you're talking about. I replied to this thread in March '14. There are some comments that relate to specific account issues that we answer directly to the user.

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    AdminMack Marsh (Project Director, Parking Mobility) commented  · 

    Lee,
    Our goal is to issue citations from the violations our users report. In fact, we are issuing citations in some communities and are actively negotiating with others to deploy Parking Mobility as a solution. Unfortunately not every community understands the problem of accessible parking abuse. The data you and other users submit is key to demonstrating the scope of the problem and how Parking Mobility can help address it. I understand your frustration in wanting to issue a ticket to offenders. Keep submitting reports and it will become a reality in your community sooner.

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