James,
When you report you receive an email that tells you exactly what we do with that report. Remember that EVERY report is important to helping end accessible parking abuse...whether a ticket is issued or not.

What happens with reports depends on where the report is made. In our partner communities, reports are processed by our local law enforcement partners and a citation is issued (mailed) to the owner of the offending vehicle. The person cited can pay the fine or be offered an opportunity to take an educational alternative that teaches them about the importance of accessible parking spaces and the laws protecting them. Don't worry, if the owner of the vehicle isn't responsible for the infraction, they have an opportunity to explain that to the court and the citation can be reissued to the responsible party. This program has proven to reduce accessible parking abuse by as much as 80% in less than two years.

Reports in communities that have not yet partnered with the Parking Mobility program are even more important. There has never been a comprehensive study of accessible parking abuse. This means there is no reliable data that we can use to educate local decision makers on the need for better enforcement and education efforts. We gather that data from people like you who use the Parking Mobility App to report violations. Once we have significant data in a given community, we provide that data to local decision makers to get them to deploy our program.

While we understand the desire to 'punish' an individual offender, the reality is that we very often must first educate community leaders before we can get to that point. If we don't, we'll never be able to solve the problem. Remember, if you’re not willing to get involved, you can’t expect your community to. Parking Mobility’s goal is to end the global issue of accessible parking abuse, unfortunately this means that sometimes individual issues aren’t quickly solved; it takes a long term, sustained effort.

Every report is important, whether a citation is issued or not because every report helps us educate someone....whether it be the offender or your local decision makers. That's why we say, "the solution is in YOUR hand."

how do I know that these people did get a ticket