Elizabeth,
What happens with reports depends on where the report is made. In our partner communities, reports are processed by our local law enforcement partners and a citation is issued (mailed) to the owner of the offending vehicle. The person cited can pay the fine or be offered an opportunity to take an educational alternative that teaches them about the importance of accessible parking spaces and the laws protecting them. This program has proven to reduce accessible parking abuse by as much as 80% in less than two years.

Reports in communities that have not yet partnered with the Parking Mobility program are even more important. There has never been a comprehensive study of accessible parking abuse. This means there is no reliable data that we can use to educate local decision makers on the need for better enforcement and education efforts. We gather that data from people who use the Parking Mobility App to report violations. Once we have significant data in a given community, we provide that data to local decision makers to get them to deploy our program.

While we understand the desire to 'punish' an individual offender, the reality is that we very often must first educate community leaders before we can get to that point. If we don't, we'll never be able to solve the problem.

After each report, you'll receive an email that tells you exactly what happens with that report. Every report is important, whether a citation is issued or not because every report helps us educate someone....whether it be the offender or your local decision makers. That's why we say, "the solution is in YOUR hand."

Keep in mind that one report does not solve the problem. We need people reporting every violation they see in order to collect meaningful data.

Mr. Mash,
It's now been 5 months since I reported that violation. The status hasn't changed. I'm curious if anything was done.

How do I know if the violator was ticketed? When I go to status, it still shows "Government Engagement". It was submitted on Oct 12, 2016 and the violator's location was in Houston, TX (Harris County). How long does the process take?

Government engagement means we are actively gathering data in your community to get your city on board. Without your reports your city will continue doing what they always have about accessible parking abuse...practically nothing.

We do not provide user information to violators.

I also am only asking because one car that would park at my gym would use it because he had a brand new mustang, and after I reported mysteriously he is now parking in a whole diff lot.